Problem

It’s too hard to change rehab providers and creates too much work.

Consonus manages this transition every step of the way to make it a positive experience for you. We have thought through the details so you don’t have to.

Scroll to See How

Onboarding and Transition

OnBoarding

    Days Before Start

  • On Boarding Timeline
    • Facility gives notice to current provider
    • Administrator provides hire/no hire input on existing staff
    • Administrator provides Consonus business cards to existing staff who wish to contact Consonus
    • Area Director assigned and introduced to facility staff
    • As soon as current provider communicates with current staff, RVP/AD meet with existing staff
    • Recruiting develops potential employee contact list from licensee database Post all open positions and actively recruit for positions not likely to be filled by existing staff
    • Order all hardware and have IT work with facility IT on internet connection
  • On Boarding Timeline
    • Host recruiting event for current/potential staff. Invite facility management if desired
    • Personal follow up phone calls to all attendees, complete offers
    • Determine strategy for facility EMR to Rehab Optima integration
  • On Boarding Timeline
    • AD Reviews payer contracts with business office
    • Schedule transition meeting
  • On Boarding Timeline
    • Transition Meeting
    • AD attends UR meeting
  • On Boarding Timeline
    • AD meets with MDS coordinator to review PPS patients on caseload
    • Enter current patients into Rehab Optima (or finalize date for integration)
    • Complete transition clinical documents for carryover of plan of care
    • Host team dinner/event for new team
    • Complete therapist/patient schedules for day 1
    • Staff completes mandatory training webinars
  • On Boarding Timeline
    • Arrival of Consonus start-up team
    • Rehab Director orientation
    • AM Team Orientation (Rehab Optima: time clock, schedules, daily notes, billing)
    • Lunch Team Orientation (Orientation Checklist Items, Q&A)
  • Days After Start

  • On Boarding Timeline
    • Start-up team remains onsite for ongoing orientation and training
    • Rehab team “Open Gym” to meet and greet facility staff and residents
    • AD attends meetings with RD
    • Schedule Clinical Director trainings in programs and documentation
  • On Boarding Timeline
    • AD assists with end of month close out and invoice preparation
    • All operational processes in place
    • Offer 6 month business review to ensure mutual agreement on strategic progress

OnBoarding

  • Days Before Start

    On Boarding Timeline
    • Facility gives notice to current provider
    • Administrator provides hire/no hire input on existing staff
    • Administrator provides Consonus business cards to existing staff who wish to contact Consonus
    • Area Director assigned and introduced to facility staff
    • As soon as current provider communicates with current staff, RVP/AD meet with existing staff
    • Recruiting develops potential employee contact list from licensee database Post all open positions and actively recruit for positions not likely to be filled by existing staff
    • Order all hardware and have IT work with facility IT on internet connection
    • Facility gives notice to current provider
    • Administrator provides hire/no hire input on existing staff
    • Administrator provides Consonus business cards to existing staff who wish to contact Consonus
    • Area Director assigned and introduced to facility staff
    • As soon as current provider communicates with current staff, RVP/AD meet with existing staff
    • Recruiting develops potential employee contact list from licensee database Post all open positions and actively recruit for positions not likely to be filled by existing staff
    • Order all hardware and have IT work with facility IT on internet connection
  • Days Before Start

    On Boarding Timeline
    • Host recruiting event for current/potential staff. Invite facility management if desired
    • Personal follow up phone calls to all attendees, complete offers
    • Determine strategy for facility EMR to Rehab Optima integration
  • Days Before Start

    On Boarding Timeline
    • AD Reviews payer contracts with business office
    • Schedule transition meeting
  • Days Before Start

    On Boarding Timeline
    • Transition Meeting
    • AD attends UR meeting
  • Days Before Start

    On Boarding Timeline
    • AD meets with MDS coordinator to review PPS patients on caseload
    • Enter current patients into Rehab Optima (or finalize date for integration)
    • Complete transition clinical documents for carryover of plan of care
    • Host team dinner/event for new team
    • Complete therapist/patient schedules for day 1
    • Staff completes mandatory training webinars
  • On Boarding Timeline
    • Arrival of Consonus start-up team
    • Rehab Director orientation
    • AM Team Orientation (Rehab Optima: time clock, schedules, daily notes, billing)
    • Lunch Team Orientation (Orientation Checklist Items, Q&A)
  • Days After Start

    On Boarding Timeline
    • Start-up team remains onsite for ongoing orientation and training
    • Rehab team “Open Gym” to meet and greet facility staff and residents
    • AD attends meetings with RD
    • Schedule Clinical Director trainings in programs and documentation
  • Days After Start

    On Boarding Timeline
    • AD assists with end of month close out and invoice preparation
    • All operational processes in place
    • Offer 6 month business review to ensure mutual agreement on strategic progress